Your First Visit.

When you call: Our receptionist will inquire as to your specific orthotic or prosthetic needs. We may ask if you have a prescription and about your insurance. We will also attempt to schedule an appointment time that is most convenient to you.

What should I bring?: The following items should be brought with you for your first appointment:

1. Prescription from your Doctor
2. Insurance Information
3. X-rays (if requested)
4. A family member or close friend (Bringing another person with you is always a good idea. They will help you to recall conversations, instructions and will probably ask questions you may not have thought to ask.)

When you arrive: You will be asked to fill out some necessary forms while we make a copy of your insurance information. Arriving a few minutes before your scheduled appointment is recommended. These extra minutes give you time to fill out any necessary paperwork-even if you have been to our office before we may need to update your patient information.

After a short wait: You will be shown to a patient room specific to your needs and one of our practitioners will begin his or her evaluation. Please note due to the unique nature of our work it is often difficult to predict the exact length of time needed to see a patient. While we try to stay on schedule as much a s possible, we do sometimes fall behind. We ask for your understanding and consideration in this matter. Remember if it was you or your child, you would want us to take as long as necessary to ensure that the orthotic or prosthetic device he or she was receiving fit and functioned properly and to its highest capability. Please be assured that when it's your turn to be served you will be given the same high level of care and attention.

Initial evaluation: During your first visit to our office one of our practitioners will conduct an evaluation of your condition and the orthotic or prosthetic device you need. The practitioner will ask you questions about the nature of the condition that leads you to need an orthotic or prosthetic device, as well as questions concerning your lifestyle, interests and activity level. We ask that you be as factual and thorough as possible when answering these questions. The more information the practitioner has to work with, the more effective they will be in creating a device appropriate to your needs. We will endeavor to assure that the practitioner who sees you initially will continue to see you for the duration of your visits. However, if scheduling difficulties arise from the exact days you need, we may need to schedule you with another of our highly qualified practitioners.

Measuring/Casting: After the practitioner has completed the initial evaluation, he or she may cast or measure you for the device that you need. The practitioner will cast you by taking a plaster impression of your limb or residual limb using Plaster bandages. Once the plaster has dried sufficiently it will be gently removed. The plaster will then be cleaned from your skin and you will have completed your first visit. On you way out of the office you will make an appointment to return for the fit of your orthotic or prosthetic device.